SALES POLICY

Effective Date: January 2, 2025

INTRODUCTION

At PINKCITE, we are dedicated to providing a seamless and transparent shopping experience. This Sales Policy outlines the terms and conditions governing purchases made through our platform. By placing an order, you agree to adhere to these terms.

1. ORDER PROCESSING

  • Order Confirmation: After placing your order, you will receive an email confirmation with your order details.
  • Processing Time: Orders are typically processed within 1-3 business days, excluding weekends and holidays.
  • Order Changes: If you need to modify or cancel your order, contact us immediately at info@pinkcite.com. Modifications may not be possible once the order is processed.

2. PAYMENT TERMS

  • Accepted Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options displayed at checkout.
  • Payment Security: All transactions are encrypted using industry-standard security measures.
  • Currency: All transactions are processed in USD unless otherwise stated.

3. PRICING POLICY

  • Accuracy of Pricing: We strive to ensure accurate pricing on our website. In rare cases of errors, we reserve the right to cancel orders or notify customers to resolve discrepancies.
  • Promotional Offers: Discounts, promotions, and coupon codes cannot be combined unless explicitly stated.
  • Taxes: Applicable sales tax is calculated based on the shipping address and added at checkout.

4. SHIPPING AND DELIVERY

Refer to our Shipping Policy for detailed information on delivery options, costs, and timelines.

5. PRODUCT AVAILABILITY

  • Stock Levels: Products are subject to availability. If an item is out of stock, you will be notified promptly.
  • Pre-Orders: For items available on a pre-order basis, estimated delivery times will be provided at the time of purchase.

6. RETURNS AND REFUNDS

For details on returns and refunds, please refer to our Refund and Returns Policy.

7. LIABILITY AND DISCLAIMER

  • Product Use: Customers are responsible for ensuring the proper use and handling of purchased items.
  • Third-Party Services: PINKCITE is not liable for delays or issues caused by third-party services, such as shipping providers.

8. GOVERNING LAW

This Sales Policy is governed by and construed in accordance with the laws of Pennsylvania, United States.

9. CONTACT INFORMATION

If you have questions or need assistance with your order, you can reach us at:

  • Hotline: (724) 725-9059
  • Email: info@pinkcite.com
  • Address: Rr 1 Pt, Point Marion, Pennsylvania

Last Revised: January 2, 2025